• Free delivery for orders above 199
  • Fast delivery
  • Easy Installments with Tabby
  • Free delivery for orders above 199
  • Fast delivery
  • Easy Installments with Tabby
  • Free delivery for orders above 199
  • Fast delivery
  • Easy Installments with Tabby

Replacement and Return Policy

Introduction

Your purchase, use, and return of products from this website are governed by our Terms and Conditions of Service.


Order Acceptance

The store reserves the right to accept, reject, or cancel your order under certain circumstances, such as product unavailability, pricing errors, or suspected fraudulent activity. For rejected or canceled orders, you will receive a full refund.


Intellectual Property

All content on the website, including text, designs, graphics, logos, icons, images, interfaces, codes, software, and trademarks, is the exclusive property of the store and is protected by copyright laws.


Communication Consent

By purchasing or sending an email, you consent to receiving order-related emails and notifications.


Policy Changes

The store reserves the right to modify its website, policies, and agreements, including the privacy policy, Terms of Service, and Return and Exchange Policy.


Return and Exchange Policy

At BloomLuxes, we strive to ensure your satisfaction. Returns and exchanges are only permitted for products with manufacturing defects. If you receive a damaged perfume, we will either provide a refund or exchange it for another product at your request.


Manufacturing Defects

If you encounter a manufacturing defect:

  • Please send a photo of the damaged product to our customer support within 3 days of receiving it.
  • Customer Support: WhatsApp

Returning Damaged or Incorrect Items

If you receive a damaged or incorrect item, you can return it to us in its original condition and packaging within 3 days of receipt. Upon inspection, we will initiate a refund for the product and shipping costs. If the returned product is found to be undamaged, you have two options:

  • We can reship the product to you at your expense.
  • We can issue a refund, minus the original shipping and return shipping costs.
  • Customer Support: WhatsApp